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    Broken Image & Logo in Bagisto with causes and solutions?

    Bug Report
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    • V
      Vaishali Agarwal last edited by

      @SimonA
      Could you please show the screenshot of the broken images by inspecting it or check the APP_URL in .env.

      Thanks

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      • S
        SimonA last edited by

        https://sirerics.co.ke/
        That is the site.

        APP_URL=https://sirerics.co.ke/

        I hosted it on the c-panel

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        • S
          SimonA last edited by

          I thnk it is important to say that I deleted the storage folder as someone suggested on github and it began working on the local machine but immediately I upload to the c-panel(shared hosting) The logo isn't showing again. Broken!

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          • S
            SimonA last edited by

            @Vaishali-Agarwal Please help me on this.

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            • V
              Vaishali Agarwal last edited by

              Hi @SimonA
              We have checked your website configuration, and it seems their is something wrong with in the CPanel configuration, we need to check it out.

              So Kindly raise a support ticket at https://bagisto.uvdesk.com/en/customer/create-ticket/

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                SimonA @Vaishali Agarwal last edited by

                @Vaishali-Agarwal They pay for the support?

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                • V
                  Vaishali Agarwal last edited by

                  @SimonA
                  please raise the ticket, we will guide you for this issue, there is no charges for guidance.

                  Thanks

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                  • R
                    rajnibala last edited by

                    I too still have this problem in my website
                    category image not probably uploading image and not showing the image

                    Please help me

                    Thanks in Advance

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                    • V
                      Vaishali Agarwal last edited by

                      @rajnibala
                      have you added correct app_url in .env and run php artisan storage:link ??

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                        Marcelle last edited by

                        This post is deleted!
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                        • V
                          Vaishali Agarwal last edited by

                          Hi @Marcelle
                          please go through with this solution https://github.com/bagisto/bagisto/issues/2562

                          Thanks

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                          • N
                            nikul last edited by

                            I follow everything but it isn't working at all

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                            • V
                              Vaishali Agarwal last edited by

                              @nikul
                              what error you're facing currently please show..

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                              • N
                                nikul @Vaishali Agarwal last edited by

                                @Vaishali-Agarwal ![alt text](image url)Untitled.png
                                logo not showing up for both shop and admin

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                                • V
                                  Vaishali Agarwal last edited by

                                  @nikul
                                  please go to the .env and check that app_url should be valid.
                                  once this is done then run the below commands from the project root directory:

                                  php artisan config:cache
                                  php artisan storage:link

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                                  • N
                                    nikul last edited by

                                    Thank you @Vaishali-Agarwal it working now

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                                    • K
                                      khurram474 last edited by

                                      @Vaishali-Agarwal i am facing this problem when running your last commands
                                      symlink(): No such file or directory

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                                      • V
                                        Vaishali Agarwal last edited by Vaishali Agarwal

                                        @khurram474

                                        run the below command from the root directory:

                                        cd public
                                        rm storage
                                        After removing the symbolic link change directory to the main folder using:

                                        cd ..

                                        Now create the symbolic link with the following command:

                                        php artisan storage:link
                                        After running the command successfully, you should get the following message

                                        The [public/storage] directory has been linked.
                                        I hope this helps you.

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                                        • N
                                          NGS last edited by

                                          Hi,
                                          I cant add my own logo instead of velocity logo. I have added an image from the admin panel but it is always shown as a broken image.
                                          I have removed/linked/unlinked few times the public storage changed the .env and cached and still no success. I am in dev env and and i have APP_URL=http://127.0.0.1:8000/
                                          Please, advise

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                                          • V
                                            Vaishali Agarwal last edited by

                                            @NGS
                                            does the logo visible on the frontend?

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