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After creating a new category

Bug Report
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  • Z
    zainawan99 last edited by 15 Nov 2020, 09:29

    "SQLSTATE[42000]: Syntax error or access violation: 1305 FUNCTION new_bagisto.get_url_path_of_category does not exist (SQL: update categories set _lft = case when _lft >= 50 then _lft+2 else _lft end, _rgt = case when _rgt >= 50 then _rgt+2 else _rgt end where (_lft >= 50 or _rgt >= 50)) ◀"

    587015f9-c6a6-4d44-b2a4-b1f4ead5d52d-image.png

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    • V
      Vaishali Agarwal last edited by 15 Nov 2020, 16:43

      @zainawan99
      could you please mention the database environment.

      Z 1 Reply Last reply 15 Nov 2020, 16:44 Reply Quote 0
      • Z
        zainawan99 @Vaishali Agarwal last edited by 15 Nov 2020, 16:44

        @Vaishali-Agarwal
        database wamp server 3.23
        mysql 8.0.21
        php 7.3

        a7ac4e2b-c34a-494b-9029-47bf2ab56941-image.png

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        • V
          Vaishali Agarwal last edited by 15 Nov 2020, 16:58

          @zainawan99
          solution is here https://forums.bagisto.com/topic/1414/error-while-adding-categories/4
          Hope this will work for you.

          Z 1 Reply Last reply 15 Nov 2020, 17:04 Reply Quote 0
          • Z
            zainawan99 @Vaishali Agarwal last edited by 15 Nov 2020, 17:04

            @Vaishali-Agarwal but same issue come

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            • V
              Vaishali Agarwal last edited by 18 Nov 2020, 07:45

              @zainawan99
              could you show the database collation type ?

              Z 2 Replies Last reply 18 Nov 2020, 07:49 Reply Quote 0
              • Z
                zainawan99 @Vaishali Agarwal last edited by 18 Nov 2020, 07:47

                @Vaishali-Agarwal said in After creating a new category:

                collation

                Which one

                Z 1 Reply Last reply 18 Nov 2020, 07:48 Reply Quote 0
                • Z
                  zainawan99 @zainawan99 last edited by 18 Nov 2020, 07:48

                  @zainawan99 they have bagisto by default

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                  • Z
                    zainawan99 @Vaishali Agarwal last edited by 18 Nov 2020, 07:49

                    @Vaishali-Agarwal b5400b94-1b0e-4fd3-b050-c27bc60d13e8-image.png

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                    • V
                      Vaishali Agarwal last edited by 18 Nov 2020, 08:04

                      @zainawan99
                      kindly change the collation type to utf8_unicode_ci
                      from database -> Operation -> go down to the collation setting -> choose "utf8_unicode_ci" then apply to all table and column to be safe.

                      Z 1 Reply Last reply 18 Nov 2020, 08:06 Reply Quote 0
                      • Z
                        zainawan99 @Vaishali Agarwal last edited by 18 Nov 2020, 08:06

                        @Vaishali-Agarwal sir, i m already try this query in database

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                        • V
                          Vaishali Agarwal last edited by 18 Nov 2020, 08:12

                          @zainawan99
                          please try again as you may check this all over the forum query and GitHub issue, solution is same for this issue
                          https://github.com/bagisto/bagisto/issues/4175
                          https://github.com/bagisto/bagisto/issues/2562

                          Once check the above link again & change collation type utf8_unicode_ci and clear the cache using
                          php artisan config:cache

                          If still not works then let me know.

                          Z 1 Reply Last reply 18 Nov 2020, 08:15 Reply Quote 0
                          • Z
                            zainawan99 @Vaishali Agarwal last edited by 18 Nov 2020, 08:15

                            @Vaishali-Agarwal i m already try this link guide lines

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                            • V
                              Vaishali Agarwal last edited by 18 Nov 2020, 08:23

                              @zainawan99
                              kindly raise the support ticket here https://bagisto.uvdesk.com/en/customer/create-ticket/ and also provide your SSH/SFTP server details along with website URL, so we could check at our end.

                              Z 1 Reply Last reply 18 Nov 2020, 09:57 Reply Quote 0
                              • Z
                                zainawan99 @Vaishali Agarwal last edited by 18 Nov 2020, 09:57

                                @Vaishali-Agarwal not login required?

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                                • V
                                  Vaishali Agarwal last edited by 18 Nov 2020, 10:08

                                  @zainawan99
                                  you need to fill the form then your account will automatically create on the support system. You will get the account activation on the provided email.

                                  Z 1 Reply Last reply 18 Nov 2020, 14:35 Reply Quote 0
                                  • Z
                                    zainawan99 @Vaishali Agarwal last edited by 18 Nov 2020, 14:35

                                    @Vaishali-Agarwal ok

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                                    • 2 months later
                                    • S
                                      SourabhAkash last edited by 20 Jan 2021, 15:26

                                      Hi,
                                      This error is because of Access problem actually, please change the mysql
                                      GRANT SYSTEM_USER ON . TO user@localhost;
                                      GRANT SUPER ON . TO user@localhost;

                                      So run above commands and check now.

                                      Regards,
                                      Sourabh Akash

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