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    Bug Report
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    • V
      Vaishali Agarwal last edited by

      @zainawan99
      could you please mention the database environment.

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        zainawan99 @Vaishali Agarwal last edited by

        @Vaishali-Agarwal
        database wamp server 3.23
        mysql 8.0.21
        php 7.3

        a7ac4e2b-c34a-494b-9029-47bf2ab56941-image.png

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          Vaishali Agarwal last edited by

          @zainawan99
          solution is here https://forums.bagisto.com/topic/1414/error-while-adding-categories/4
          Hope this will work for you.

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            zainawan99 @Vaishali Agarwal last edited by

            @Vaishali-Agarwal but same issue come

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              Vaishali Agarwal last edited by

              @zainawan99
              could you show the database collation type ?

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                zainawan99 @Vaishali Agarwal last edited by

                @Vaishali-Agarwal said in After creating a new category:

                collation

                Which one

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                  zainawan99 @zainawan99 last edited by

                  @zainawan99 they have bagisto by default

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                    zainawan99 @Vaishali Agarwal last edited by

                    @Vaishali-Agarwal b5400b94-1b0e-4fd3-b050-c27bc60d13e8-image.png

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                      Vaishali Agarwal last edited by

                      @zainawan99
                      kindly change the collation type to utf8_unicode_ci
                      from database -> Operation -> go down to the collation setting -> choose "utf8_unicode_ci" then apply to all table and column to be safe.

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                        zainawan99 @Vaishali Agarwal last edited by

                        @Vaishali-Agarwal sir, i m already try this query in database

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                          Vaishali Agarwal last edited by

                          @zainawan99
                          please try again as you may check this all over the forum query and GitHub issue, solution is same for this issue
                          https://github.com/bagisto/bagisto/issues/4175
                          https://github.com/bagisto/bagisto/issues/2562

                          Once check the above link again & change collation type utf8_unicode_ci and clear the cache using
                          php artisan config:cache

                          If still not works then let me know.

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                            zainawan99 @Vaishali Agarwal last edited by

                            @Vaishali-Agarwal i m already try this link guide lines

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                              Vaishali Agarwal last edited by

                              @zainawan99
                              kindly raise the support ticket here https://bagisto.uvdesk.com/en/customer/create-ticket/ and also provide your SSH/SFTP server details along with website URL, so we could check at our end.

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                                zainawan99 @Vaishali Agarwal last edited by

                                @Vaishali-Agarwal not login required?

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                                  Vaishali Agarwal last edited by

                                  @zainawan99
                                  you need to fill the form then your account will automatically create on the support system. You will get the account activation on the provided email.

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                                    zainawan99 @Vaishali Agarwal last edited by

                                    @Vaishali-Agarwal ok

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                                      SourabhAkash last edited by

                                      Hi,
                                      This error is because of Access problem actually, please change the mysql
                                      GRANT SYSTEM_USER ON . TO user@localhost;
                                      GRANT SUPER ON . TO user@localhost;

                                      So run above commands and check now.

                                      Regards,
                                      Sourabh Akash

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