Customer activation email, order notification not sending to email

[ehdava]

Hello @Jyoti

the thing is i've already on my live server, so i probably cant pull right now

[Jyoti]

Please check it once by changing the mail port

[rahulanand84]

This is still an open issue. Even checked with SSL/TLS with port change. Bagisto, any update on this issue?

[Vaishali Agarwal]

@rahulanand84
Mails notification doesn't work when their is incorrect configuration in .env file of mailer.
So kindly help us to show your email configuration so that we can navigate you furthermore.

[aymannazeer]

Email service is not working mails are not being send also i have added the mail in admin panel is there anyway i can solve this?

[Vaishali Agarwal]

@aymannazeer
follow the solution provided here https://forums.bagisto.com/topic/1803/issue-regarding-homepage-slider-size-and-also-changing-of-velocity-theme-color/9

update mail_port= 465 & mail_encryption=ssl

then run php artisan config:cache command

[aymannazeer]

@Vaishali-Agarwal I tried , but mails are not being received.

[Vaishali Agarwal]

@aymannazeer
We have check the mail configuration and log throwing this error
https://prnt.sc/uvfxq8

kindly solve this error by following this link https://stackoverflow.com/questions/33939393/failed-to-authenticate-on-smtp-server-error-using-gmail

[aymannazeer]

@Vaishali-Agarwal Thank you let me check on this

[aymannazeer]

@Vaishali-Agarwal mails do not go often, some mails are unsuccessful, after running the command php artisan config:cache it works again and am able to send 2 mails,then again i have to execute the command. any solution? Thanks

[aymannazeer]

@Vaishali-Agarwal looking for your assistance on this matter, its really urgent. Anydesk session would be appreciated.

[Vaishali Agarwal]

@aymannazeer
We will surely assist you! could you please raise the ticket at support@bagisto.com along with your SSH/SFTP details.