Broken Image & Logo in Bagisto with causes and solutions?

SimonA · 31 May 2020, 11:00

https://sirerics.co.ke/
That is the site.

APP_URL=https://sirerics.co.ke/

I hosted it on the c-panel

SimonA · 31 May 2020, 11:02

I thnk it is important to say that I deleted the storage folder as someone suggested on github and it began working on the local machine but immediately I upload to the c-panel(shared hosting) The logo isn't showing again. Broken!

SimonA · 2 Jun 2020, 05:07

@Vaishali-Agarwal Please help me on this.

Vaishali Agarwal · 2 Jun 2020, 06:05

Hi @SimonA
We have checked your website configuration, and it seems their is something wrong with in the CPanel configuration, we need to check it out.

So Kindly raise a support ticket at https://bagisto.uvdesk.com/en/customer/create-ticket/

SimonA · 2 Jun 2020, 06:40

@Vaishali-Agarwal They pay for the support?

Vaishali Agarwal · 2 Jun 2020, 07:00

@SimonA
please raise the ticket, we will guide you for this issue, there is no charges for guidance.

Thanks

rajnibala · 18 Jun 2020, 11:34

I too still have this problem in my website
category image not probably uploading image and not showing the image

Please help me

Thanks in Advance

Vaishali Agarwal · 18 Jun 2020, 13:49

@rajnibala
have you added correct app_url in .env and run php artisan storage:link ??

Marcelle · 19 Jun 2020, 04:35

This post is deleted!

Vaishali Agarwal · 19 Jun 2020, 05:49

Hi @Marcelle
please go through with this solution https://github.com/bagisto/bagisto/issues/2562

Thanks

nikul · 26 Sept 2020, 07:13

I follow everything but it isn't working at all

Vaishali Agarwal · 27 Sept 2020, 07:40

@nikul
what error you're facing currently please show..

nikul · 29 Sept 2020, 06:16

@Vaishali-Agarwal ![alt text](image url)
logo not showing up for both shop and admin

Vaishali Agarwal · 29 Sept 2020, 14:25

@nikul
please go to the .env and check that app_url should be valid.
once this is done then run the below commands from the project root directory:

php artisan config:cache
php artisan storage:link

nikul · 5 Oct 2020, 04:37

Thank you @Vaishali-Agarwal it working now

khurram474 · 28 Oct 2020, 06:46

@Vaishali-Agarwal i am facing this problem when running your last commands
symlink(): No such file or directory

Vaishali Agarwal · 28 Oct 2020, 06:52

@khurram474

run the below command from the root directory:

cd public
rm storage
After removing the symbolic link change directory to the main folder using:

cd ..

Now create the symbolic link with the following command:

php artisan storage:link
After running the command successfully, you should get the following message

The [public/storage] directory has been linked.
I hope this helps you.

NGS · 28 Oct 2020, 07:49

Hi,
I cant add my own logo instead of velocity logo. I have added an image from the admin panel but it is always shown as a broken image.
I have removed/linked/unlinked few times the public storage changed the .env and cached and still no success. I am in dev env and and i have APP_URL=http://127.0.0.1:8000/
Please, advise

Vaishali Agarwal · 28 Oct 2020, 16:30

@NGS
does the logo visible on the frontend?

ricky641 · 12 Nov 2020, 08:40

This post is deleted!