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500 internal server error

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  • R
    roddy last edited by 4 Mar 2021, 12:14

    Investigating a server issue. 500 internal server error emerged when reegineering roots for categories and products. Appearing at homepage of development site.

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    • devansh-webkul
      devansh-webkul last edited by 4 Mar 2021, 13:14

      Hi @roddy,

      Can you share the error log so that we can check?

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      • R
        roddy last edited by 4 Mar 2021, 13:43

        error.jpg

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        • V
          Vaishali Agarwal last edited by 4 Mar 2021, 13:47

          @roddy
          go to .env and set App_debug=true then again reproduce the error or show the screenshot.

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          • R
            roddy last edited by 4 Mar 2021, 15:02

            thanks for the quick reply

            here is what has come up:

            error.jpg

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            • V
              Vaishali Agarwal last edited by 5 Mar 2021, 05:19

              @roddy
              do you have a marketplace package installed in your project? or any other custom package?
              please mention your bagisto version as well as php version as well.

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              • R
                roddy last edited by 5 Mar 2021, 11:42

                the problem has been resolved, thank you for your help

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                • about a year later
                • S
                  srmb last edited by 23 Aug 2022, 01:01

                  @roddy How did you solve this error? Any suggestions?

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                  • 10 months later
                  • W
                    warnerjonn last edited by 19 Jun 2023, 07:17

                    @srmb said in 500 internal server error:

                    @roddy How did you solve this error? Any suggestions?

                    A 500 Internal Server Error is a common error message that suggests an issue occurred on the server while processing a request. Resolving this error can be challenging due to the various potential causes. However, there are several steps you can take to address it. First, try refreshing the page or clearing your browser's cache and cookies to eliminate temporary errors. If the error persists, attempting to access the website using a different browser might solve the problem. If none of these steps work, contacting the website's administrator for assistance is recommended. Additional tips for troubleshooting a 500 Internal Server Error include checking the website's status page for known issues, reviewing the website's error logs to identify the underlying cause, and ensuring that your browser is up to date to ensure compatibility with the website.

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                    • A
                      Amitk-Webkul last edited by 19 Jun 2023, 10:20

                      Hi @srmb,

                      You can do the same.

                      If still facing the same issue please let me know.

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