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email for reset password issue

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  • A
    Ahed last edited by 23 May 2022, 09:44

    when i try to reset password after forget it when i am trying login, the mail to reset password don't access to me
    version of bagisto is 1.3.2
    and the mail configuration are:
    MAIL_DRIVER=smtp
    MAIL_HOST=smtp.site.com
    MAIL_PORT=2525
    MAIL_USERNAME=
    MAIL_PASSWORD=
    MAIL_ENCRYPTION=tls

    1 Reply Last reply Reply Quote 0
    • sanjay-webkul
      sanjay-webkul last edited by 23 May 2022, 09:50

      Hi @Ahed
      Can you please elabrote ?

      1 Reply Last reply Reply Quote 0
      • A
        Ahed last edited by 23 May 2022, 09:53

        @sanjay-webkul said in email for reset password issue:

        Can you please elabrote ?

        when ant user forget the password of his account then he need to reset the password via email .
        this email don't access to the user

        1 Reply Last reply Reply Quote 0
        • sanjay-webkul
          sanjay-webkul last edited by 23 May 2022, 10:06

          @Ahed
          Please configure you email credentials on you .env file. then the email functionality will work properly.

          1 Reply Last reply Reply Quote 0
          • A
            Ahed last edited by 23 May 2022, 10:11

            @sanjay-webkul said in email for reset password issue:

            Please configure you email credentials on you .env file. then the email functionality will work properly.

            how i do that?

            1 Reply Last reply Reply Quote 0
            • sanjay-webkul
              sanjay-webkul last edited by 23 May 2022, 10:32

              @Ahed

              Please take a reference form the given example code

              MAIL_DRIVER = smtp
              MAIL_HOST = Enter your mail host here
              MAIL_PORT = Enter your mail port here
              MAIL_USERNAME =Enter your mail user name here
              MAIL_PASSWORD = Enter your mail password here
              MAIL_ENCRYPTION =Enter you mail encryption here

              1 Reply Last reply Reply Quote 0
              • sanjay-webkul
                sanjay-webkul last edited by 23 May 2022, 11:01

                Hi there,
                You have to set these details also.
                SHOP_MAIL_FROM = test@admin.com
                ADMIN_MAIL_TO = test@customer.com
                MAIL_FROM_NAME = Bagisto Admin

                1 Reply Last reply Reply Quote 0
                • sanjay-webkul
                  sanjay-webkul last edited by 23 May 2022, 11:02

                  @Ahed
                  Make sure all the details should be valid.

                  A 1 Reply Last reply 1 Jun 2022, 07:27 Reply Quote 0
                  • 9 days later
                  • A
                    Ahed @sanjay-webkul last edited by 1 Jun 2022, 07:27

                    @sanjay-webkul
                    I did all the above steps but nothing works

                    1 Reply Last reply Reply Quote 0
                    • sanjay-webkul
                      sanjay-webkul last edited by 1 Jun 2022, 09:42

                      @Ahed
                      Have you done the email configuration?
                      You can take a reference form Here for the same

                      1 Reply Last reply Reply Quote -1
                      • A
                        Ahed last edited by 1 Jun 2022, 10:09

                        yes i done the email configration. send and receive email to test
                        but not working to reset password

                        1 Reply Last reply Reply Quote 0
                        • admin
                          admin last edited by 2 Jun 2022, 07:36

                          @Ahed
                          What platform are you using to send the email?
                          Are you using Gmail?

                          1 Reply Last reply Reply Quote 0
                          • A
                            Ahed last edited by 2 Jun 2022, 07:41

                            yes i use gmail

                            1 Reply Last reply Reply Quote 0
                            • sanjay-webkul
                              sanjay-webkul last edited by 2 Jun 2022, 07:42

                              Hi there,
                              If you are using the gmail for for sending the emails then you have to ON Less secure apps

                              A 1 Reply Last reply 2 Jun 2022, 07:46 Reply Quote 0
                              • A
                                Ahed @sanjay-webkul last edited by 2 Jun 2022, 07:46

                                @sanjay-webkul
                                what are the solution

                                1 Reply Last reply Reply Quote 0
                                • sanjay-webkul
                                  sanjay-webkul last edited by 2 Jun 2022, 07:50

                                  @Ahed
                                  Please do not raise multiple queries for the same issue.
                                  Please follow a single thread

                                  A 1 Reply Last reply 2 Jun 2022, 08:09 Reply Quote 0
                                  • A
                                    Ahed @sanjay-webkul last edited by 2 Jun 2022, 08:09

                                    @sanjay-webkul
                                    ok

                                    1 Reply Last reply Reply Quote 0
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