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Database Error

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  • R
    rasheedahmad last edited by 22 Aug 2023, 11:08

    I ma using bagisto SAAS tenant E-commerce Package. every thing install perfectly bagisto with SAAS but i facing database error. Column not found: 1054 Unknown column 'attribute_option_translations.company_id' . i debug this error in database and in migration but i cannot find company_id as a foreign key.

    full error :
    "SQLSTATE[42S22]: Column not found: 1054 Unknown column 'attribute_option_translations.company_id' in 'where clause' (SQL: select * from attribute_option_translations where attribute_option_translations.company_id = 1 and locale = en) (View: /var/www/html/resources/themes/velocity/views/guest/compare/compare-products.blade.php) (View: /var/www/html/resources/themes/velocity/views/guest/compare/compare-products.blade.php) ◀"

    H 1 Reply Last reply 24 Aug 2023, 06:41 Reply Quote 0
    • A
      Amitk-Webkul last edited by 23 Aug 2023, 05:30

      Hi there,

      Can you please share the steps which you are following for installing the Saas extension?

      If possible Please share a screenshot or short video of the error. it will help to find the exact issue.

      R 1 Reply Last reply 23 Aug 2023, 06:28 Reply Quote 0
      • R
        rasheedahmad @Amitk-Webkul last edited by 23 Aug 2023, 06:28

        @Amitk-Webkul
        i follow these https://webkul.com/blog/laravel-ecommerce-multi-tenant-saas-module/ steps and install SAAS.
        Let me share some images.

        after installation. i created a store it will open properly. i test them all it working properly except when i click on compare menu then it will show the error. other menus are working properly.
        Compare:
        03ac7009-c7e5-456b-a24f-a83de015f801-image.png .
        wishlist:
        c7fe3092-5354-4d0d-9a42-a733670cdca4-image.png

        Database table:
        b0597673-a09a-48be-9c8d-2c8db66b5244-image.png

        1 Reply Last reply Reply Quote 0
        • A
          Amitk-Webkul last edited by 24 Aug 2023, 04:43

          Hi @rasheedahmad,

          Which version of Bagisto are you using?

          R 1 Reply Last reply 24 Aug 2023, 05:38 Reply Quote 0
          • R
            rasheedahmad @Amitk-Webkul last edited by 24 Aug 2023, 05:38

            @Amitk-Webkul
            i am using Bagisto 1.2.0 version

            1 Reply Last reply Reply Quote 0
            • H
              hudson @rasheedahmad last edited by 24 Aug 2023, 06:41

              Hello,

              I understand the frustration you're facing with the database error in your Bagisto SAAS Tenant E-commerce Package installation. The error message you've provided points to an issue with the attribute_option_translations table and the missing company_id column.

              Database errors can be perplexing, but I'm here to help you navigate through this:

              Migrations and Schema: While you've already reviewed the migrations, double-check the entire schema creation process for the attribute_option_translations table. Ensure there are no typos or overlooked references.

              Package Version: Verify that you're using the correct and up-to-date version of the Bagisto SAAS Tenant E-commerce Package. Sometimes, issues can arise due to version mismatches.

              Check Dependencies: Confirm that all necessary dependencies for the package are properly installed. Sometimes, missing dependencies can lead to unexpected errors.

              Customization and Overrides: If you've made any customizations or overrides in your project, especially related to this table or its associations, inspect those changes carefully.

              Seek Official Support: Don't hesitate to reach out to Bagisto's official support channels. The package's developers or the community might have insights into this specific issue and its resolution.

              Database Integrity: Ensure that the database is properly synced and migrated. Running the necessary migration commands might help resolve such inconsistencies.

              While you're dedicated to troubleshooting this technical challenge, the same dedication can be applied to finding the right solutions for your other needs. For instance, much like debugging code, seeking out "365 Factory Outlet coupon codes" can be a strategic way to save while shopping.

              Best regards,
              Hudson

              R 1 Reply Last reply 25 Aug 2023, 07:08 Reply Quote 0
              • A
                Amitk-Webkul last edited by 25 Aug 2023, 06:27

                Hello there,

                you can do the same.
                If still facing the same please let us know.

                R 2 Replies Last reply 28 Aug 2023, 07:10 Reply Quote 0
                • R
                  rasheedahmad @hudson last edited by 25 Aug 2023, 07:08

                  @hudson
                  Thanks for the help but i am still facing this issue. i already try these steps. but i am fail that's why i am here need some help.

                  1 Reply Last reply Reply Quote 0
                  • R
                    rasheedahmad @Amitk-Webkul last edited by 25 Aug 2023, 07:09

                    @Amitk-Webkul
                    Yeah i am still facing the issue.
                    waiting for your response.

                    1 Reply Last reply Reply Quote 0
                    • R
                      rasheedahmad @Amitk-Webkul last edited by 28 Aug 2023, 07:10

                      hey @Amitk-Webkul
                      waiting for you response ?

                      1 Reply Last reply Reply Quote 0
                      • A
                        Amitk-Webkul last edited by 28 Aug 2023, 10:46

                        Hello there,

                        Thank you for waiting.

                        Here only the Bagisto core query can be asked, your query is related to the Paid Module provided by Webkul.

                        Kindly raise your ticket to the support team at support@bagisto.com.

                        R 1 Reply Last reply 28 Aug 2023, 11:27 Reply Quote 0
                        • R
                          rasheedahmad @Amitk-Webkul last edited by 28 Aug 2023, 11:27

                          @Amitk-Webkul
                          hmmm ok thanks for helping..

                          1 Reply Last reply Reply Quote 0
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