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image loading issue

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  • H
    hiten_jadav last edited by 8 Oct 2024, 09:29

    my website is running successfully on the live server but the images are taking much time to load so give suggestions.
    My website has no error in the log or any other.

    1 Reply Last reply Reply Quote 0
    • Rishabh-Webkul
      Rishabh-Webkul last edited by 9 Oct 2024, 05:51

      Hello @hiten_jadav

      Ensure that images are not larger than necessary. Resize them according to the maximum display size on your website.

      Thanks & Regards

      H 1 Reply Last reply 10 Oct 2024, 04:00 Reply Quote 0
      • H
        hiten_jadav @Rishabh-Webkul last edited by hiten_jadav 10 Oct 2024, 04:01 10 Oct 2024, 04:00

        @Rishabh-Webkul said in image loading issue:

        but in my local, it is working fine this issue is on the live server.

        A 1 Reply Last reply 10 Oct 2024, 05:01 Reply Quote 0
        • A
          amit-webkul @hiten_jadav last edited by 10 Oct 2024, 05:01

          @hiten_jadav said in image loading issue:
          But in my local, it is working fine this issue is on the live server.

          On your live server, images will first download in your browser before being rendered, which depends on your internal network speed. To address this issue, we recommended optimizing the image sizes.

          H 1 Reply Last reply 10 Oct 2024, 05:10 Reply Quote 0
          • H
            hiten_jadav @amit-webkul last edited by 10 Oct 2024, 05:10

            @amit-webkul this is website: http://canadalab.ca/
            You can see that it takes too much time to load an image.

            H 1 Reply Last reply 10 Oct 2024, 05:11 Reply Quote 0
            • H
              hiten_jadav @hiten_jadav last edited by 10 Oct 2024, 05:11

              @hiten_jadav Other data will render fast just an issue on images.

              1 Reply Last reply Reply Quote 0
              • Rishabh-Webkul
                Rishabh-Webkul last edited by 11 Oct 2024, 04:43

                Hello @hiten_jadav

                I wanted to address an issue we’ve been experiencing with the product API. It seems that the query is currently taking about one minute to process, which is unusual compared to our usual response times.

                Could you please let us know if any changes have been made to the Product API recently?

                Thanks & Regards

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