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categories are not added

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  • S
    shahid3021 last edited by 17 Jan 2023, 12:23

    please find attachment , I'm facing this issue while adding category, also categories are not showing in website while they are active too. dd.PNGdd.PNG

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    • sanjay-webkul
      sanjay-webkul last edited by 17 Jan 2023, 12:27

      Please change the database collation and set "utf8mb4_unicode_ci" the issue will be resolved.

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      • S
        shahid3021 last edited by 18 Jan 2023, 05:20

        it didn't work

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        • S
          shahid3021 last edited by 18 Jan 2023, 07:23

          i have changed all collation for tables and columns as well but its still same issue, when i update a category with any other info it works fine but when i select parent category root or change position number it gives me error like above snapshot while updating a category. dd.PNG

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          • sanjay-webkul
            sanjay-webkul last edited by 18 Jan 2023, 10:07

            @shahid3021 said in categories are not added:

            collation

            Hi there,
            Which version of Bagisto are you using?

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            • S
              shahid3021 last edited by 18 Jan 2023, 10:26

              v1.4.5 currently installed

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              • sanjay-webkul
                sanjay-webkul last edited by 18 Jan 2023, 11:03

                @sanjay-webkul said in categories are not added:

                utf8mb4_unicode_ci

                HI there,
                As i can check with our latest release there is no issue with category. Please find the screenshot Here
                And is it possible to reinstall the Bagisto? if yes then please let me know i will guide you for the same.

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