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    Customer activation email, order notification not sending to email

    Bug Report
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    • E
      ehdava last edited by

      i use mailtrap to test the notification but it not sending anything

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      • J
        Jyoti last edited by

        @ehdava
        Can u show me your email configuration?

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          Hassy last edited by

          This post is deleted!
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          • E
            ehdava @Jyoti last edited by

            Hello @Jyoti
            that is my env for mailtrap configuration
            5c39a325-af7c-43c2-9c74-ddd748ada588-image.png

            this is from newAdminNotification
            ba264e66-551e-4063-a8bb-e67b541771fa-image.png

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            • J
              Jyoti last edited by

              @ehdava
              Please take a latest pull from https://github.com/bagisto/bagisto/tree/master
              and then try to configure email .

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              • E
                ehdava @Jyoti last edited by

                Hello @Jyoti

                the thing is i've already on my live server, so i probably cant pull right now

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                • J
                  Jyoti last edited by

                  Please check it once by changing the mail port

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                  • R
                    rahulanand84 last edited by

                    This is still an open issue. Even checked with SSL/TLS with port change. Bagisto, any update on this issue?

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                    • V
                      Vaishali Agarwal last edited by

                      @rahulanand84
                      Mails notification doesn't work when their is incorrect configuration in .env file of mailer.
                      So kindly help us to show your email configuration so that we can navigate you furthermore.

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                      • A
                        aymannazeer last edited by

                        Screenshot 2020-10-08 16.24.58.png
                        Email service is not working mails are not being send also i have added the mail in admin panel is there anyway i can solve this?

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                        • V
                          Vaishali Agarwal last edited by

                          @aymannazeer
                          follow the solution provided here https://forums.bagisto.com/topic/1803/issue-regarding-homepage-slider-size-and-also-changing-of-velocity-theme-color/9

                          update mail_port= 465 & mail_encryption=ssl

                          then run php artisan config:cache command

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                          • A
                            aymannazeer last edited by

                            @Vaishali-Agarwal I tried , but mails are not being received.

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                            • V
                              Vaishali Agarwal last edited by

                              @aymannazeer
                              We have check the mail configuration and log throwing this error
                              https://prnt.sc/uvfxq8

                              kindly solve this error by following this link https://stackoverflow.com/questions/33939393/failed-to-authenticate-on-smtp-server-error-using-gmail

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                              • A
                                aymannazeer last edited by

                                @Vaishali-Agarwal Thank you let me check on this

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                                • A
                                  aymannazeer last edited by

                                  @Vaishali-Agarwal mails do not go often, some mails are unsuccessful, after running the command php artisan config:cache it works again and am able to send 2 mails,then again i have to execute the command. any solution? Thanks

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                                  • A
                                    aymannazeer last edited by

                                    @Vaishali-Agarwal looking for your assistance on this matter, its really urgent. Anydesk session would be appreciated.

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                                    • V
                                      Vaishali Agarwal last edited by

                                      @aymannazeer
                                      We will surely assist you! could you please raise the ticket at support@bagisto.com along with your SSH/SFTP details.

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