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Problems with installer creating db

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  • L
    Luc last edited by 10 Dec 2020, 16:22

    After 'Save & Continue' in the intstaller I get an empty card and the db tables are not created.

    I'm using the latest version, installed through git.

    Can anyone help me here?

    122749873_674743706770777_7510117801831273214_n.png

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    • V
      Vaishali Agarwal last edited by 11 Dec 2020, 04:26

      Hi Luc,
      you may try to install using the command line, where you can also check the errors if still any on database end.

      follow the below step to install using CLI:

      • add db_name, db_user, db_pass in .env file

      • execute the below command from the root directory one by one

      php artisan migrate
      
      php artisan db:seed
      
      php artisan vendor:publish --force
      

      press 0 to continue

      composer dump-autoload
      
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      • L
        Luc last edited by 11 Dec 2020, 10:10

        Hi Vaishali,
        In CLI I get this error although I'm sure the db credentials in .env are correct:
        Screenshot 2020-12-11 at 11.08.15.png

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        • V
          Vaishali Agarwal last edited by 11 Dec 2020, 10:15

          @Luc
          please check the db_host also, it should be valid.
          You are getting this error it means somewhere DB parameters are given wrong.

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          • L
            Luc last edited by Luc 11 Dec 2020, 13:59 11 Dec 2020, 12:05

            @Vaishali-Agarwal
            These are my settings and they've always worked:
            DB_CONNECTION=mysql
            DB_HOST=127.0.0.1
            DB_PORT=3306

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            • V
              Vaishali Agarwal last edited by 11 Dec 2020, 17:10

              @Luc
              please check DB_NAME, DB_USER, DB_PASS.

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              • L
                Luc last edited by 11 Dec 2020, 17:51

                @Vaishali-Agarwal
                Yes, they are all also correct:
                DB_CONNECTION=mysql
                DB_HOST=127.0.0.1
                DB_PORT=3306
                DB_DATABASE=aiosoft1_aio_demo
                DB_USERNAME=aiosoft1_aio_demo
                DB_PASSWORD=i4dBr*#4WMvY
                DB_PREFIX=

                Have already reset them and no difference

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                • ghermans
                  ghermans last edited by ghermans 12 Dec 2020, 11:15 12 Dec 2020, 11:15

                  I just did a fresh setup to verify if there is a issue with the master branch, this is not the case.
                  That means that this is a hosting environment issue, so what we suggest is to contact your hosting provider.

                  You can of course also create a support ticket with your hosting credentials so that our support team can investigate this, in case your hosting provider can not provide a solution.
                  Keep in mind that this is a paid service and costs € 48 per hour.

                  Kind regards,
                  Glenn Hermans

                  Manager Bagisto Europe
                  info@bagisto.eu

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