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Logo not showing

Bug Report
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  • D
    Daisymond last edited by 15 Jul 2020, 13:02

    Hie guys. logo is not showing, when I add the image in admin panel after saving the channel all the changes disappear and the logo image does no-show. I followed the solutions provided here like using:

    cd public/
    unlink storage
    php artisan storage:link

    this solution resets the logo to velocity and doesn't work for me.

    Anyone who had this similar case please help.

    Thank you.

    1 Reply Last reply Reply Quote 0
    • V
      Vaishali Agarwal last edited by 15 Jul 2020, 14:59

      @Daisymond
      Can you please show me the screenshot of velocity logo added on backend?
      Also confirmed that products images are visible or not?

      D 2 Replies Last reply 16 Jul 2020, 11:39 Reply Quote 0
      • D
        Daisymond @Vaishali Agarwal last edited by 15 Jul 2020, 18:54

        This post is deleted!
        1 Reply Last reply Reply Quote 0
        • D
          Daisymond @Vaishali Agarwal last edited by 16 Jul 2020, 11:39

          ![alt text]( Screenshot 2020-07-15 at 20.38.22.png )

          1 Reply Last reply Reply Quote 0
          • V
            Vaishali Agarwal last edited by 16 Jul 2020, 11:59

            @Daisymond
            Is the product images are visible on front on backend?

            D 1 Reply Last reply 16 Jul 2020, 12:01 Reply Quote 0
            • D
              Daisymond @Vaishali Agarwal last edited by 16 Jul 2020, 12:01

              @Vaishali-Agarwal yes product images are visible on both front and back end, but all logos don't show. the output is just like the one on the screenshot

              1 Reply Last reply Reply Quote 0
              • V
                Vaishali Agarwal last edited by 16 Jul 2020, 12:08

                @Daisymond
                can you provide me your Website link if it's hosted on live server

                D 2 Replies Last reply 16 Jul 2020, 12:11 Reply Quote 0
                • D
                  Daisymond @Vaishali Agarwal last edited by 16 Jul 2020, 12:10

                  @Vaishali-Agarwal its on localhost

                  1 Reply Last reply Reply Quote 0
                  • D
                    Daisymond @Vaishali Agarwal last edited by 16 Jul 2020, 12:11

                    @Vaishali-Agarwal do you think this issue might go away if I change server or computer ?

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                    • V
                      Vaishali Agarwal last edited by 16 Jul 2020, 12:13

                      @Daisymond
                      No actually i just want to reach out with the exact cause behind this issue. Can you please check once you app_url in .env file, if it's correct

                      D 1 Reply Last reply 16 Jul 2020, 12:14 Reply Quote 0
                      • D
                        Daisymond @Vaishali Agarwal last edited by 16 Jul 2020, 12:14

                        @Vaishali-Agarwal yes the .env file is correct the path is localhost/bagisto/public

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                        • V
                          Vaishali Agarwal last edited by 16 Jul 2020, 12:17

                          @Daisymond
                          path should be http://localhost/bagisto/public, is this same??
                          Also once run the below commands
                          php artisan config:cache

                          D 1 Reply Last reply 16 Jul 2020, 12:20 Reply Quote 0
                          • D
                            Daisymond @Vaishali Agarwal last edited by 16 Jul 2020, 12:20

                            @Vaishali-Agarwal said in Logo not showing:

                            php artisan config:cache

                            yes I checked the path and ran the command but still no change

                            1 Reply Last reply Reply Quote 0
                            • V
                              Vaishali Agarwal last edited by 16 Jul 2020, 12:26

                              @Daisymond
                              go to storage/app/public/channel & check the logo is saved in this path or not

                              D 1 Reply Last reply 16 Jul 2020, 12:29 Reply Quote 0
                              • D
                                Daisymond @Vaishali Agarwal last edited by 16 Jul 2020, 12:29

                                @Vaishali-Agarwal yes the logo.png file is saved in storage/app/public/channel/1. I did not put it there manually its the one I have added from the admin panel and its appearing there in that file.

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                                • V
                                  Vaishali Agarwal last edited by 16 Jul 2020, 12:48

                                  @Daisymond
                                  I have provided you all the solution, please cross verify again all steps
                                  here I am attaching some links where the same issues already resolved.
                                  https://forums.bagisto.com/topic/1458/broken-i-logo-in-v1-1-2-solutions/2
                                  https://forums.bagisto.com/topic/188/broken-image-logo-in-bagisto-with-causes-and-solutions
                                  https://forums.bagisto.com/topic/98/product-images-still-have-broken-links-after-running-php-artisan-storage-link

                                  D 1 Reply Last reply 16 Jul 2020, 12:50 Reply Quote 0
                                  • D
                                    Daisymond @Vaishali Agarwal last edited by 16 Jul 2020, 12:50

                                    @Vaishali-Agarwal okay thank you very much, I really appreciate your help. let me go through everything. I also have another question if you may help outside this topic. I already opened a new topic for it but no responses yet. I am wondering if you can help.

                                    1 Reply Last reply Reply Quote 0
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