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Velocity Theme not working on mobile Android

Bug Report
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  • N
    nessuno last edited by 4 Nov 2020, 03:29

    Hi,
    I have a site where the velocity theme is applied and it works fine on desktop but it is not working on mobile ( Android both browsers ). Please, is there a solution for this ? Thanks for your help.

    1 Reply Last reply Reply Quote 0
    • admin
      admin last edited by 4 Nov 2020, 04:34

      @nessuno
      what issue you're facing while accessing it through mobile?
      please share screenshot or if possible website url.

      N 1 Reply Last reply 4 Nov 2020, 12:12 Reply Quote 0
      • Z
        Zakir last edited by 4 Nov 2020, 08:23

        Yes I have faced same issues some device of android browsers except Firefox!
        also Iphone Safari.. Safari browser mobile mode on macbook !!
        I have tested with your demo site too.

        My problem is top tool bar, product lists were not rendering !!
        have a look.

        ae1cfbe5-e021-4b00-be32-4cd89dffe2b7-image.png

        1 Reply Last reply Reply Quote 0
        • N
          nessuno @admin last edited by 4 Nov 2020, 12:12

          @admin Thanks for your reply. I will reply later with a more detailed answer. Txs!

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          • V
            Vaishali Agarwal last edited by 4 Nov 2020, 13:15

            @Zakir
            try to reload the page again then check the header will display again.

            Z 1 Reply Last reply 4 Nov 2020, 13:18 Reply Quote 0
            • V
              Vaishali Agarwal last edited by 4 Nov 2020, 13:15

              @nessuno
              Ya! sure

              1 Reply Last reply Reply Quote 0
              • Z
                Zakir @Vaishali Agarwal last edited by 4 Nov 2020, 13:18

                @Vaishali-Agarwal said in Velocity Theme not working on mobile Android:

                try to reload the page again then check the header will display again.

                @Vaishali-Agarwal , I tried lot and struggling since begining ..

                Z 1 Reply Last reply 4 Nov 2020, 13:29 Reply Quote 0
                • V
                  Vaishali Agarwal last edited by 4 Nov 2020, 13:24

                  @Zakir
                  As I can see this is working fine in my android device
                  Screenshot_2020-11-04-18-53-01-270_com.android.chrome.jpg

                  Z 1 Reply Last reply 4 Nov 2020, 13:29 Reply Quote 0
                  • Z
                    Zakir @Zakir last edited by Zakir 4 Nov 2020, 13:31 4 Nov 2020, 13:29

                    @Vaishali-Agarwal
                    I wish you could test all devices and reproduce.. definitely it have problem with mobile device
                    for android it is happening not for all , most of the devices are not working !!
                    and for iphone safari it was never rendered ..
                    even you can try to reproduce with pc browser , mobile /tab responsive mode!!

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                    • Z
                      Zakir @Vaishali Agarwal last edited by 4 Nov 2020, 13:29

                      This post is deleted!
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                      • V
                        Vaishali Agarwal last edited by 4 Nov 2020, 13:36

                        @Zakir
                        Okay! Let me check it for all mobile device then will update you.

                        Z 1 Reply Last reply 4 Nov 2020, 15:07 Reply Quote 0
                        • Z
                          Zakir @Vaishali Agarwal last edited by 4 Nov 2020, 15:07

                          @Vaishali-Agarwal
                          Here i have tested with some browsers in pc, header and products hide in responsive mode even after refresh. https://youtu.be/dbYl7YD-PkQ
                          I have encountered same in some of tabs too.

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