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    Velocity Theme not working on mobile Android

    Bug Report
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    • N
      nessuno last edited by

      Hi,
      I have a site where the velocity theme is applied and it works fine on desktop but it is not working on mobile ( Android both browsers ). Please, is there a solution for this ? Thanks for your help.

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      • admin
        admin last edited by

        @nessuno
        what issue you're facing while accessing it through mobile?
        please share screenshot or if possible website url.

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        • Z
          Zakir last edited by

          Yes I have faced same issues some device of android browsers except Firefox!
          also Iphone Safari.. Safari browser mobile mode on macbook !!
          I have tested with your demo site too.

          My problem is top tool bar, product lists were not rendering !!
          have a look.

          ae1cfbe5-e021-4b00-be32-4cd89dffe2b7-image.png

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          • N
            nessuno @admin last edited by

            @admin Thanks for your reply. I will reply later with a more detailed answer. Txs!

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            • V
              Vaishali Agarwal last edited by

              @Zakir
              try to reload the page again then check the header will display again.

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              • V
                Vaishali Agarwal last edited by

                @nessuno
                Ya! sure

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                • Z
                  Zakir @Vaishali Agarwal last edited by

                  @Vaishali-Agarwal said in Velocity Theme not working on mobile Android:

                  try to reload the page again then check the header will display again.

                  @Vaishali-Agarwal , I tried lot and struggling since begining ..

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                  • V
                    Vaishali Agarwal last edited by

                    @Zakir
                    As I can see this is working fine in my android device
                    Screenshot_2020-11-04-18-53-01-270_com.android.chrome.jpg

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                    • Z
                      Zakir @Zakir last edited by Zakir

                      @Vaishali-Agarwal
                      I wish you could test all devices and reproduce.. definitely it have problem with mobile device
                      for android it is happening not for all , most of the devices are not working !!
                      and for iphone safari it was never rendered ..
                      even you can try to reproduce with pc browser , mobile /tab responsive mode!!

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                      • Z
                        Zakir @Vaishali Agarwal last edited by

                        This post is deleted!
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                        • V
                          Vaishali Agarwal last edited by

                          @Zakir
                          Okay! Let me check it for all mobile device then will update you.

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                          • Z
                            Zakir @Vaishali Agarwal last edited by

                            @Vaishali-Agarwal
                            Here i have tested with some browsers in pc, header and products hide in responsive mode even after refresh. https://youtu.be/dbYl7YD-PkQ
                            I have encountered same in some of tabs too.

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