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Softaculous Install results in non functioning (error 500) website

  • Hi

    I have tried to install Bagisto onto a shared hosting paltform hosted by "Webhosting UK" using the softaculous installer which completed fine. however the site just displays Server Error 500 error messages when you visit the front end or admin urls.

    I have contacted the support from Webhosting UK who are very good normally but they have been unable to fix the issue and have asked me to get in touch with you guys for help.

    This is the message from them :-


    Thank you for contacting us.

    We have checked all the forums for bagisto and tried multiple settings as recommended by bagisto forums but we are getting the below fatal error for your website .

    [[email protected] logs]# tail -f customcarved_co_uk.php.error.log
    #6 /home/customc1/public_html/vendor/laravel/framework/src/Illuminate/Container/Container.php(692): Illuminate\Foundation\Application->resolve('Illuminate\Cont...', Array)
    #7 /home/customc1/public_html/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(840): Illuminate\Container\Container->make('Illuminate\Cont...', Array)
    #8 /home/customc1/public_html/vendor/laravel/framework/src/Illuminate/Foundation/Bootstrap/HandleExceptions.php(290): Illuminate\Foundation\Application->make('Illuminate\Cont...')
    #9 /home/customc1/public_html/vendor/laravel/framework/src/Illuminate/Foundation/Bootstrap/HandleExceptions.php(220): Illuminate\Foundation\Bootstrap\HandleExceptions->getExceptionHandler()
    #10 /home/customc1/public_html/vendor/laravel/framework/src/Illuminate/Foundation/Bootstrap/HandleExceptions.php(197): Illuminate\Foundation\Bootstrap\HandleExceptions->renderHttpResponse(Object(Illuminate\Contracts\Container\BindingResolutionException))
    #11 /home/customc1/public_html/vendor/laravel/framework/src/Illuminate/Foundation/Bootstrap/HandleExceptions.php(233): Illuminate\Foundation\Bootstrap\HandleExceptions->handleException(Object(Illuminate\Contracts\Container\BindingResolutionException))
    #12 /home/customc1/public_html/vendor/laravel/framework/src/Illuminate/Foundation/Bootstrap/HandleExceptions.php(257): Illuminate\Foundation\Bootstrap\HandleExceptions->handleShutdown()
    #13 [internal function]: Illuminate\Foundation\Bootstrap\HandleExceptions->Illuminate\Foundation\Bootstrap{closure}()
    #14 {main}
    thrown in /home/customc1/public_html/vendor/laravel/framework/src/Illuminate/Container/Container.php on line 877

    We will request you to kindly involve your developer once to check with the fatal error for the website as the above error seems to be a fatal error related to coding of the CMS and server side requirements mentioned in the documentation is already installed correctly on the server.

    Please check once with your developer and let me know if you need any changes done from the server end .

    Feel free to contact us if you have any queries.

    Alec U
    Technical support department.

  • Hi there,
    Is it possible to share the steps which you followed for installing the Bagisto?