Problem with tax
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Hi there,
Please attach a screenshot or short video of the error. -
I have now
one channel
3 languages and 3 taxes
how to change the tax , it changes to the same in all languages ?
how to solve it
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Hi there,
you can create a single category with multiple tax rates. So while the user is checking out it will add tax according to his/her Address. -
Or you can take a reference from Here.
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but must be logged in? to show him the correct tax.
I give prices with tax on the website
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I would have to give the price without tax on the website then?
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another condition
if the customer is from Germany and buys from us in Poland and you have a tax ID, the price should be 0%
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Hi there,
It is showing the same for guest/registered users. and while the user is checking out with Germany you have to define because every country has different tax rates. -
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@william_Morin said in Problem with tax:
hii the website may not be properly configured to handle different tax rates for each country. Ensure that each language is set to the correct country and tax rate in your site's settings. For example, Poland should use 23%, Hungary 27%, and Germany 19%. If it's still not working, you might need to check the tax calculation plugin or contact support for assistance.
thank you..https://hstcalculator.onl/ -
@Amitk-Webkul said in Problem with tax:
Hi there,
It is showing the same for guest/registered users. and while the user is checking out with Germany you have to define because every country has different tax rates.Right, that makes sense — the checkout process should apply the correct tax rate based on the customer’s shipping country. For Germany, VAT is currently 19%, so the system needs to identify the destination during checkout and adjust the calculation accordingly.
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@william_Morin
Got it, thanks for the suggestion! I’ll double-check the country and tax rate settings in the backend and make sure they’re mapped correctly for each region. -
It sounds like your store isn’t properly mapping tax rates to the correct country/language settings. Make sure in your platform’s tax configuration that each language version is linked to the correct country and VAT rate (e.g., PL → 23%, HU → 27%, DE → 19%).
Also check if your geolocation or currency/tax plugin is active and pulling the right customer location for tax calculation. Sometimes caching or default store location settings can cause the wrong rate to apply. Clearing the cache and testing in incognito mode can help verify if the fix works.
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@william_Morin
my friend suggested me a amazing tool https://vatcalc.onl/ which makes calculations related to VAT and GST super easy and no need to worry -
@danieldino said in Problem with tax:
I have a shop, with 3 languages,
I have 3 tax rates
Poland 23%, Hungary 27%, Germany 19%
if I switch to the website, it calculates the tax incorrectly or it does not actually calculate the tax,
please helphii... Connect each language to its nation, establish the right VAT rates for PL, HU, and DE, turn on geolocation or use the shipping address for tax, and clear your caches.
