Spacial price not appearing in simple products
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Dear Bagisto Support Team,
I hope this message finds you well.
I'm writing to report a critical issue we've been facing with our Bagisto installation. Specifically, when assigning a special price to a simple product, it does not reflect on the frontend. Moreover, if we attempt to remove the special price—reverting the product to only display its regular price—the change is still not visible. The frontend continues to show the same value for both the regular and final price.
We’ve conducted extensive troubleshooting to rule out any misconfiguration:
The special price is correctly saved in the database and appears accurately in the admin panel.
The price display logic in our Blade templates remains untouched.
Products created a couple of months ago continue to reflect pricing correctly, including both special and regular prices where applicable.
However, for newly created products, regardless of whether a special price is set or not, the frontend always shows the same price for both "final" and "regular".
To further investigate, we printed the price values directly in the view, and they confirm that both values are the same on the frontend—even when they are different in the backend. We've attached screenshots as evidence.
Importantly, three different developers have reviewed the code and system behavior independently, and none have been able to determine the root cause of this issue. The codebase has not been modified, and as mentioned, everything was working fine up until approximately two months ago. At that time, we were successfully inserting and displaying products with and without special prices.
We are strongly considering using Bagisto as our primary eCommerce platform, and we truly appreciate the work that has gone into it. However, we’ve encountered several unexplained issues over the past months, and each one has cost us nearly a week to investigate and resolve—without clear causes. This ongoing instability is becoming a major concern.
We would be grateful for your assistance in identifying and resolving this issue as soon as possible.
Thank you for your time and support.
Best regards
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The path to the code that has the pricing display code is in here \packages\Webkul\Shop\src\Resources\views\products\prices\index.blade.php.
My team and I double checked it and is the same as the one in your github repository. No one has touched it so I cannot understand why this error is occurring.