Dear @B4ALLB4U ,
Thank you for contacting us, and we apologize for the inconvenience.
If your storefront appears blank after changing the URL from localhost to your domain, the issue may be related to the channel domain configuration, .env settings, theme assets, or cache. Please follow the steps below in order.
1. Check the Channel URL
Go to Admin → Settings → Channels and open the channel you are using.
Make sure the Host Name matches your domain. Enter the domain without http:// or https://.
For example:
✅ www.yourstore.com
❌ https://www.yourstore.com
The value should match the domain you use to access the storefront in your browser.
2. Update the .env File
Open the .env file in your Bagisto root directory and update the application URL:
APP_URL=https://www.yourstore.com
APP_ENV=production
Use https:// only if your domain has an active SSL certificate. Make sure the protocol matches the URL you use in your browser.
3. Check Your Domain Document Root
Make sure your domain points to the Bagisto public directory.
For example:
/path-to-bagisto/public
Also, make sure the .htaccess file exists inside the public directory and that Apache's mod_rewrite is enabled.
4. Clear the Bagisto Cache
If you have SSH access, run the following commands from your Bagisto root directory:
php artisan optimize:clear
php artisan config:clear
php artisan storage:link
Then reload the storefront.
5. Check the Theme Assets
Make sure the required theme assets exist in the following location:
public/themes/shop/default
If the directory or required files are missing, reinstall or regenerate the Bagisto theme assets.
6. Check File Permissions
Make sure the web server has permission to read the application files and write to the required directories, especially:
storage/
bootstrap/cache/
If the Storefront Is Still Blank
Please share the following details with us so we can investigate further:
The latest entries from storage/logs/laravel.log
A screenshot of the
Console tab from your browser's Developer Tools
Your PHP version
Your Bagisto version
The domain URL you are using
You can temporarily set the following in your .env file to display the actual error:
APP_DEBUG=true
After identifying the issue, please set it back to:
APP_DEBUG=false
Once we have the above details, we can investigate the issue further.
Best regards,
Aviral
Bagisto
