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    Nothing changed from admin panel

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    • A
      ayon120 last edited by

      Sorry, @devansh-webkul I have done both procedures but sadly it's still not working. I have taken screenshots but the mouse pointer in the screenshot becomes hidden. but the site uploaded by @dipcb05 has the same problem as mine.

      Site: Ghonta.com

      if you can check it would be really helpful for me.

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      • V
        Vaishali Agarwal last edited by

        @ayon120
        could you please provide your admin credentials for https://ghonta.net/admin/login personally so that i can look into it and will try my best to resolve your issue.

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        • D
          dipcb05 last edited by

          @Vaishali-Agarwal can you come in a google meet room?

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          • V
            Vaishali Agarwal last edited by

            @dipcb05
            We will first try to resolve your issue at our end, kindly raise your query by generating a ticket here https://bagisto.uvdesk.com/en/customer/create-ticket/

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            • D
              dipcb05 last edited by

              @Vaishali-Agarwal i made a ticket already. but they asked me for SSL access. but problem is i have no SSL access

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              • V
                Vaishali Agarwal last edited by

                @dipcb05 said in Nothing changed from admin panel:

                already. but they asked me for SSL access. but problem is i have no SSL access

                could you please share the ticket ID?

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                • D
                  dipcb05 last edited by

                  @Vaishali-Agarwal this is 1923

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                  • V
                    Vaishali Agarwal last edited by

                    @dipcb05
                    Kindly communicate over the ticket.

                    thanks.

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                    • A
                      ayon120 last edited by

                      @dipcb05 @devansh-webkul @Vaishali-Agarwal as I mentioned earlier that I also have the same issue as this post(Nothing changes updating admin panel). I created some categories and some products but when I try to click the category or cart button the mouse pointer becomes unclickable(like this one 🚫 ) and the language change dropdown also doesn't drop down so I am unable to check out the full project. I did the linking problem solution mentioned early but I don't think it's a linking problem. I thought as I installed in a windows environment it was giving problems but recently I installed it in ubuntu but the same problem is there too. Sorry, I couldn't provide screenshots as taking screenshots hides the mouse pointer automatically so there is no meaning in sending. I also installed 2 previous versions to check but both gave the same problems. If any of you guys figure it out, would please be kind enough to share it here also. thank you.

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                      • devansh-webkul
                        devansh-webkul last edited by

                        Hi @ayon120,

                        I haven't seen any of these issues, I just checked in my instance, and it is working fine.

                        Check the storage permission and ownership also.

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