Customer activation email, order notification not sending to email

ehdava · 28 Jan 2020, 08:15

i use mailtrap to test the notification but it not sending anything

Jyoti · 28 Jan 2020, 08:36

@ehdava
Can u show me your email configuration?

Hassy · 28 Jan 2020, 10:18

This post is deleted!

ehdava · 28 Jan 2020, 10:44

Hello @Jyoti
that is my env for mailtrap configuration

this is from newAdminNotification

Jyoti · 28 Jan 2020, 11:18

@ehdava
Please take a latest pull from https://github.com/bagisto/bagisto/tree/master
and then try to configure email .

ehdava · 29 Jan 2020, 03:07

Hello @Jyoti

the thing is i've already on my live server, so i probably cant pull right now

Jyoti · 29 Jan 2020, 11:22

Please check it once by changing the mail port

rahulanand84 · 5 Sept 2020, 18:53

This is still an open issue. Even checked with SSL/TLS with port change. Bagisto, any update on this issue?

Vaishali Agarwal · 7 Sept 2020, 07:09

@rahulanand84
Mails notification doesn't work when their is incorrect configuration in .env file of mailer.
So kindly help us to show your email configuration so that we can navigate you furthermore.

aymannazeer · 8 Oct 2020, 10:56

Email service is not working mails are not being send also i have added the mail in admin panel is there anyway i can solve this?

Vaishali Agarwal · 8 Oct 2020, 11:10

@aymannazeer
follow the solution provided here https://forums.bagisto.com/topic/1803/issue-regarding-homepage-slider-size-and-also-changing-of-velocity-theme-color/9

update mail_port= 465 & mail_encryption=ssl

then run php artisan config:cache command

aymannazeer · 8 Oct 2020, 11:21

@Vaishali-Agarwal I tried , but mails are not being received.

Vaishali Agarwal · 8 Oct 2020, 12:18

@aymannazeer
We have check the mail configuration and log throwing this error
https://prnt.sc/uvfxq8

kindly solve this error by following this link https://stackoverflow.com/questions/33939393/failed-to-authenticate-on-smtp-server-error-using-gmail

aymannazeer · 8 Oct 2020, 12:24

@Vaishali-Agarwal Thank you let me check on this

aymannazeer · 8 Oct 2020, 16:12

@Vaishali-Agarwal mails do not go often, some mails are unsuccessful, after running the command php artisan config:cache it works again and am able to send 2 mails,then again i have to execute the command. any solution? Thanks

aymannazeer · 9 Oct 2020, 04:21

@Vaishali-Agarwal looking for your assistance on this matter, its really urgent. Anydesk session would be appreciated.

Vaishali Agarwal · 9 Oct 2020, 04:24

@aymannazeer
We will surely assist you! could you please raise the ticket at support@bagisto.com along with your SSH/SFTP details.