Problems with installer creating db

  • After 'Save & Continue' in the intstaller I get an empty card and the db tables are not created.

    I'm using the latest version, installed through git.

    Can anyone help me here?


  • Hi Luc,
    you may try to install using the command line, where you can also check the errors if still any on database end.

    follow the below step to install using CLI:

    • add db_name, db_user, db_pass in .env file

    • execute the below command from the root directory one by one

    php artisan migrate
    php artisan db:seed
    php artisan vendor:publish --force

    press 0 to continue

    composer dump-autoload

  • Hi Vaishali,
    In CLI I get this error although I'm sure the db credentials in .env are correct:
    Screenshot 2020-12-11 at 11.08.15.png

  • @Luc
    please check the db_host also, it should be valid.
    You are getting this error it means somewhere DB parameters are given wrong.

  • @Vaishali-Agarwal
    These are my settings and they've always worked:

  • @Luc
    please check DB_NAME, DB_USER, DB_PASS.

  • @Vaishali-Agarwal
    Yes, they are all also correct:

    Have already reset them and no difference

  • I just did a fresh setup to verify if there is a issue with the master branch, this is not the case.
    That means that this is a hosting environment issue, so what we suggest is to contact your hosting provider.

    You can of course also create a support ticket with your hosting credentials so that our support team can investigate this, in case your hosting provider can not provide a solution.
    Keep in mind that this is a paid service and costs € 48 per hour.

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