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    The promotion for the customer group is deactivated

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    • L
      LilD last edited by

      Hi, the promotion for the customer group is deactivated after a while.
      I added exactly that in the bagisto documentation the settings but after a while everything deactivates
      I put condition like this:
      => all condition all true
      => action type => percent
      => conclude other rules => true
      priority => 1
      I have no other promotions in the shop and still it is deactivated
      do you know what to do or have you encountered it before?

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      • devansh-webkul
        devansh-webkul last edited by

        Hi @LilD,

        Not able to reproduce this, from after a while what are you referring to?

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        • L
          LilD last edited by

          Sorry for the expression.
          After a certain period, the promotion stops, about two days.
          I don't know exactly what else to do about this problem
          The settings are the ones above

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          • devansh-webkul
            devansh-webkul last edited by

            Did you add any expiry dates?

            Because this is very strange behavior by your application.

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