Send a notification e-mail to the customer after creating a new invoice is not working

[haseebkamboh]

• Send a notification e-mail to the customer after creating a new invoice

• Send a notification e-mail to the customer after creating a refund

• Send a notification e-mail to the customer after creating a shipment

• after canceling an order

For all the above conditions notification e-mail is not sent to customer .

Bagisto version : v2.1.1

[Rishabh-Webkul]

Hello @haseebkamboh

Kindly use SMTP credentials in the .env file first for sending an email i have use Mailhog credentials as shown in the below image.

After try to send email , all the mails will be recieved after use of SMTP

Thanks & Regards..!!

[haseebkamboh]

@Rishabh-Webkul

Alredy using SMTP credentials in the .env file .

• When a customer ordered any product than in my admin email am receiving Order Confirmation email . but customer not receiving email after placing a new order. as well as

• after creating a new invoice

• after creating a refund

• after creating a shipment

• after canceling an order

[Rishabh-Webkul]

hello @haseebkamboh

I think there are some issues with your Bagisto

After I tried notifications were going for both customers as well as for admin. kindly have a look at the below image

I have tried for all these

1. When a customer ordered any product than in my admin email am receiving Order Confirmation email . but customer not receiving email after placing a new order. as well as

2. after creating a new invoice

3. after creating a refund

4. after creating a shipment

5. after canceling an order

Thanks & Regards..!!

[haseebkamboh]

@Rishabh-Webkul
getting these logs in laravel.log file

[2024-03-26 14:11:43] local.INFO: Broadcasting [create-notification] on channels [notification] with payload:
{
"socket": null
}
[2024-03-26 14:13:49] local.INFO: Broadcasting [create-notification] on channels [notification] with payload:
{
"socket": null
}
[2024-03-26 14:17:08] local.INFO: Broadcasting [update-notification] on channels [notification] with payload:
{
"id": 3,
"status": "processing",
"socket": null
}
[2024-03-26 14:17:33] local.INFO: Broadcasting [update-notification] on channels [notification] with payload:
{
"id": 3,
"status": "completed",
"socket": null
}
[2024-03-26 16:18:55] local.INFO: Broadcasting [create-notification] on channels [notification] with payload:
{
"socket": null
}

[Rishabh-Webkul]

Hello @haseebkamboh

Kindly install a new Bagisto with the same version that you are using right now 2.1.1 you are using right now on your local setup and then try to send these notifications.

If email notifications go successfully, Then there is an issue in this, might be these errors came due to some customizations that you have done, or some configuration issues.

Thanks & regards..!!

[haseebkamboh]

Hey @Rishabh-Webkul installed a new Bagisto version 2.1.1 but getting same response .

can u help me figure out the path of Order Confirmation Code which sent the email to Admin when a customer buy a product ? so that i can figure out .

[Rishabh-Webkul]

Hello @haseebkamboh

Greetings of the day..!!

You are doing something wrong because when I tried it my local with the same version mails were going successfully.

But if you want to know the Path of this to check the code of admin order mail kindly check this out.
packages >> Webkul >> Admin >> src >> Listeners >> Order.php

and from here mail notification is created.

packages >> Webkul >> Admin >> src >> Mail >> Order >> CreatedNotification.php

Thanks & Regards..!!