After creating a new category
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@Vaishali-Agarwal but same issue come
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@zainawan99
could you show the database collation type ? -
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@zainawan99 they have bagisto by default
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@zainawan99
kindly change the collation type to utf8_unicode_ci
from database -> Operation -> go down to the collation setting -> choose "utf8_unicode_ci" then apply to all table and column to be safe. -
@Vaishali-Agarwal sir, i m already try this query in database
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@zainawan99
please try again as you may check this all over the forum query and GitHub issue, solution is same for this issue
https://github.com/bagisto/bagisto/issues/4175
https://github.com/bagisto/bagisto/issues/2562Once check the above link again & change collation type utf8_unicode_ci and clear the cache using
php artisan config:cacheIf still not works then let me know.
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@Vaishali-Agarwal i m already try this link guide lines
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@zainawan99
kindly raise the support ticket here https://bagisto.uvdesk.com/en/customer/create-ticket/ and also provide your SSH/SFTP server details along with website URL, so we could check at our end. -
@Vaishali-Agarwal not login required?
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@zainawan99
you need to fill the form then your account will automatically create on the support system. You will get the account activation on the provided email. -
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Hi,
This error is because of Access problem actually, please change the mysql
GRANT SYSTEM_USER ON . TO user@localhost;
GRANT SUPER ON . TO user@localhost;So run above commands and check now.
Regards,
Sourabh Akash
