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    Bug Report
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    • Z
      zainawan99 @Vaishali Agarwal last edited by

      @Vaishali-Agarwal
      database wamp server 3.23
      mysql 8.0.21
      php 7.3

      a7ac4e2b-c34a-494b-9029-47bf2ab56941-image.png

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        Vaishali Agarwal last edited by

        @zainawan99
        solution is here https://forums.bagisto.com/topic/1414/error-while-adding-categories/4
        Hope this will work for you.

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          zainawan99 @Vaishali Agarwal last edited by

          @Vaishali-Agarwal but same issue come

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            Vaishali Agarwal last edited by

            @zainawan99
            could you show the database collation type ?

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              zainawan99 @Vaishali Agarwal last edited by

              @Vaishali-Agarwal said in After creating a new category:

              collation

              Which one

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                zainawan99 @zainawan99 last edited by

                @zainawan99 they have bagisto by default

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                  zainawan99 @Vaishali Agarwal last edited by

                  @Vaishali-Agarwal b5400b94-1b0e-4fd3-b050-c27bc60d13e8-image.png

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                    Vaishali Agarwal last edited by

                    @zainawan99
                    kindly change the collation type to utf8_unicode_ci
                    from database -> Operation -> go down to the collation setting -> choose "utf8_unicode_ci" then apply to all table and column to be safe.

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                      zainawan99 @Vaishali Agarwal last edited by

                      @Vaishali-Agarwal sir, i m already try this query in database

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                        Vaishali Agarwal last edited by

                        @zainawan99
                        please try again as you may check this all over the forum query and GitHub issue, solution is same for this issue
                        https://github.com/bagisto/bagisto/issues/4175
                        https://github.com/bagisto/bagisto/issues/2562

                        Once check the above link again & change collation type utf8_unicode_ci and clear the cache using
                        php artisan config:cache

                        If still not works then let me know.

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                          zainawan99 @Vaishali Agarwal last edited by

                          @Vaishali-Agarwal i m already try this link guide lines

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                            Vaishali Agarwal last edited by

                            @zainawan99
                            kindly raise the support ticket here https://bagisto.uvdesk.com/en/customer/create-ticket/ and also provide your SSH/SFTP server details along with website URL, so we could check at our end.

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                              zainawan99 @Vaishali Agarwal last edited by

                              @Vaishali-Agarwal not login required?

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                                Vaishali Agarwal last edited by

                                @zainawan99
                                you need to fill the form then your account will automatically create on the support system. You will get the account activation on the provided email.

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                                  zainawan99 @Vaishali Agarwal last edited by

                                  @Vaishali-Agarwal ok

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                                    SourabhAkash last edited by

                                    Hi,
                                    This error is because of Access problem actually, please change the mysql
                                    GRANT SYSTEM_USER ON . TO user@localhost;
                                    GRANT SUPER ON . TO user@localhost;

                                    So run above commands and check now.

                                    Regards,
                                    Sourabh Akash

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