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    Bug Report
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    • V
      Vaishali Agarwal last edited by

      @zainawan99
      could you show the database collation type ?

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        zainawan99 @Vaishali Agarwal last edited by

        @Vaishali-Agarwal said in After creating a new category:

        collation

        Which one

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          zainawan99 @zainawan99 last edited by

          @zainawan99 they have bagisto by default

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            zainawan99 @Vaishali Agarwal last edited by

            @Vaishali-Agarwal b5400b94-1b0e-4fd3-b050-c27bc60d13e8-image.png

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              Vaishali Agarwal last edited by

              @zainawan99
              kindly change the collation type to utf8_unicode_ci
              from database -> Operation -> go down to the collation setting -> choose "utf8_unicode_ci" then apply to all table and column to be safe.

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                zainawan99 @Vaishali Agarwal last edited by

                @Vaishali-Agarwal sir, i m already try this query in database

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                  Vaishali Agarwal last edited by

                  @zainawan99
                  please try again as you may check this all over the forum query and GitHub issue, solution is same for this issue
                  https://github.com/bagisto/bagisto/issues/4175
                  https://github.com/bagisto/bagisto/issues/2562

                  Once check the above link again & change collation type utf8_unicode_ci and clear the cache using
                  php artisan config:cache

                  If still not works then let me know.

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                    zainawan99 @Vaishali Agarwal last edited by

                    @Vaishali-Agarwal i m already try this link guide lines

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                      Vaishali Agarwal last edited by

                      @zainawan99
                      kindly raise the support ticket here https://bagisto.uvdesk.com/en/customer/create-ticket/ and also provide your SSH/SFTP server details along with website URL, so we could check at our end.

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                        zainawan99 @Vaishali Agarwal last edited by

                        @Vaishali-Agarwal not login required?

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                          Vaishali Agarwal last edited by

                          @zainawan99
                          you need to fill the form then your account will automatically create on the support system. You will get the account activation on the provided email.

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                            zainawan99 @Vaishali Agarwal last edited by

                            @Vaishali-Agarwal ok

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                              SourabhAkash last edited by

                              Hi,
                              This error is because of Access problem actually, please change the mysql
                              GRANT SYSTEM_USER ON . TO user@localhost;
                              GRANT SUPER ON . TO user@localhost;

                              So run above commands and check now.

                              Regards,
                              Sourabh Akash

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